Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all elements.
Ship your item back to Us
Firstly Print and return this Returns Form to:
30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, view our full Returns and Exchanges information.
- 4K (Ultra HD) video camera (4K30, 2.7K60, 1080p120, 720p240 with 12MP still images, conveniently integrated into a quick-release 3-axis gimbal stabilizer
- HD Live View (720p streaming up to 1.2 miles away) and autonomous flight modes including follow, orbit, and waypoints via the free Starlink app for iOS or Android (mobile device sold separately)
- Dual GPS/GLONASS outdoor navigation, SecureFly™ magnetic interference protection, and the Starpoint Positioning System™ for precise flying where GPS signals are unavailable
- Intuitive remote controller with LCD display for flight information and one-touch action buttons for starting the motors, taking off, hovering, going home and landing
- Backed by Autel Robotics customer support: U.S. based, seven days a week